LSB Launch Investigation

Online Will Writing Blog Article
Table of Contents
    Add a header to begin generating the table of contents

    The Legal Services Board – the independent body overseeing the regulation of lawyers in England and Wales – is today announcing the start of a statutory investigation into how best to protect consumers in the will-writing, probate and estate administration markets.

    Today’s announcement continues a process begun in summer 2010, when the Board asked the Legal Services Consumer Panel to provide it with advice on consumers’ experiences of the willwriting market. Since then, it has worked alongside the Panel [including through generating original research cosponsored by the Solicitors Regulation Authority and the Office for Fair Trading] to develop a greater understanding of the way the will-writing market operates and problems that consumers face, including a mystery shopping exercise on the quality of wills produced by different types of provider.

    The Board yesterday considered the advice of the Panel and the research report. The Panel’s report highlighted many problems faced by consumers when buying a will and the qualitative research demonstrated that too many wills, written by both solicitors and unregulated will-writers, failed to reflect what the client intended and made other basic errors.

    The Board has therefore concluded that it should begin a formal statutory investigation to identify what changes there may need to be to regulation in these three markets. This is the first time that the Board has used its powers under Sections 24 and 26 of the Legal Services Act 2007 to examine whether a specific activity should be added to the list of reserved activities – meaning those services which can only be provided by persons authorised by approved regulators in the legal services market.

    The Board will shortly notify the Lord Chancellor and begin wider discussions under the provisions of those sections so that it can determine whether reservation is appropriate and what regulatory arrangements should flow from that.

    Chairman of the Legal Services Board, David Edmonds said: “solutions will need to be targeted at the actual problems – it is clear from the results of the mystery shopping exercise – and the Consumer Panel’s analysis – that the challenges are common to all providers and that a monopoly for solicitors is not the answer.

    We are asking the existing regulators and trade bodies to explore the steps that can be immediately taken to raise standards across the market place.”

    The Society is encouraging Members to give their opinions on the forum so that we can report back to the LSB.  It is only by showing a united group that we can provide a strong case to the LSB.

    Read the Society of Will Writers reply here.

    Share this post

    Matt Walkden Will Writer

    About Matt Walkden

    I am a Professional Will Writer and I offer a small number of other products that complement my Will Writing such as Lasting Power of Attorneys (LPA’s), Fixed Price Estate Administration, often called Probate and some Property Products such as changing a family home from Joint owners to Tenants in Common.

    Contact An Expert Today

    Pay by Card or PayPal

    Read why over 13,000 people have written a will with us...

    As well as the many hundreds of times our clients recommend us to their friends and families, please read what some of them have written to us and said…

    “They really do cover everything thoroughly and provide comprehensive supporting information with friendly and empathetic telephone support, during what could be for some people, a traumatic process. I am so pleased thatI found them whilst doing a lot of research online and I can now rest assured that my legacy is in safe hands.”
    Mrs R. Dow, Cornwall
    “I’m very impressed with the service that your company has offered and how quick and hassle free the process has been. I will definitely recommend your service to my family and friends.”
    Miss D. Blakley – Kent
    “Please be assured that I have found your service to be nothing short of exceptional and will have no hesitation in recommending yourselves to anyone considering making a Will.”
    Mr A. Sharp, Cornwall

    Worked with us recently? Leave us a review.

    Latest Blog Posts

    When it comes to your peace of mind and your family’s welfare, the right time is now. Take a few moments to start the process of creating your will today and receive the first draft in as little as 48 hours.

    Deceased Estate Online Will Services

    Deed of Variation

    Deed of Variation and the three main ways that they can be used to protect assets and reduce Inheritance Tax
    Read More
    Will Writing Guardians

    The Importance of Family Will Writing

    Many people, especially young families, postpone family will writing. Maybe it is because it may seem unpleasant, far off, or it appears as a physical ...
    Read More
    Town Houses Blog

    Your Home

    Make Sure the Right People Inherit Your Home For most of us these days our home is our biggest asset. And with mortgage interest rate ...
    Read More